Howl Mt. Washington

AP Yoe

2 months ago

Helpful staff, clean store, well stocked!

Meg Howard

2 months ago

Great pet shop with a nice curated selection.

Griselda Valdez

2 years ago

Kealea helped me today choosing the right food for me cat, she was so knowledgeable and lovely and genuinely cared about what I needed. She’s such an asset to Howl and I will absolutely be coming back!! (Also the food she helped me choose—just gave a serving to me cat and she INHALED it! She’s been finicky lately so I’m glad to have talked to Kealea about it!)

AMR Videography

2 years ago

Ever since the store opened customer service is incredible!! but I must say Kealea who has an incredible energy is just amazing 👏. Kealea took the time to remember my name and listened to my concerns or suggestions about the cat food, she heard me so well that she took the time to order a special wet can food for my 🐈 cat. I had asked her if bigger cans will be available soon and surprisingly when I returned later during the month of February Kealea had bigger cans with my name on a sticky note as a special order, it made my day on how respectfully and well she handled my question. This is an impeccable 👌 worker / person , she is so kind, helpful, very charismatic. I am truly grateful for her beautiful personality. She deserves 👏 nothing but kudos 👏 💐 🥳 🎊. I will never stop going to this pet store. Thank you Kealea 😊

Erica Rattet

a year ago

This is the absolute BEST pet store! The selection of products as well as the friendly and knowledgable staff really make the shopping experience very enjoyable. The type of customer service I receive at this store is almost unheard of these days! They go above and beyond to value their customers. I highly recommend buying all of your pet needs at this establishment! Special shout out to Steve, store Manager, Kaela, Assistant Store Manager, Ilene and Kamaeka. I am a forever customer! Thank you for all you do! Erica Rattet

Gabriela Velasco

2 months ago

I bought the salmon dog treat for my dog, he ate all of them and then refused to eat the other treats I had bought him

Jason Keyes (JEKeyes)

3 months ago

Wonderful employees, great quality products and washing facility!

Robin Holt

a year ago

Love this store. A great supply of pet items and self or professional dog grooming services. Since it is close to Paw Point, it is a fantastic location to give your dog a bath after frolicking with other dogs. Of course, we always buy our dog a treat after being so good in the dog park and the bath. Our dog loves this store because he knows what is coming.

Ms. Giles

a year ago

Kealee, We are so happy with the superior service you’ve extended to Cozmo and our family! Cozmo stopped by with a little something for you today, since you both have the same birthday and all 😊

Google User

Edited 2 months ago

I had a wonderful experience here using their self-service dog wash last weekend. My dog is elderly and very large and has been struggling a lot. On the way there, he defecated in the car and because he is a large dog, he takes up the entire back seat. Howl was kind enough to give me a towel to put on my seat and would not let me pay for it. I've very grateful.